Get in Touch With Us
If you have a question about any of the casinos reviewed on this site, spotted something that needs correcting, or simply want to share feedback, this page explains the best way to reach us and what to expect when you do.
How to Contact Us
Email is the most direct route to our team. Every message is read by a real person, and we aim to reply within two working days. Send your enquiry to [email protected].
To help us respond as quickly as possible, let us know the subject of your message in the first line — whether that is a question about a specific casino, a correction request, or something else entirely. The more context you give us, the faster we can get the right answer back to you.
What We Can Help You With
Our readers get in touch for a wide range of reasons. The most common ones are listed below, along with what to include so we can deal with your message efficiently.
- Questions about casino reviews — If you want to know more about how we assessed a particular site, the withdrawal speeds we verified, or the bonus terms we checked, ask away. Reference the casino name so we can pull the right information.
- Corrections and out-of-date information — Offers, terms and withdrawal timings change frequently. If you have spotted something that looks inaccurate or stale, please flag it with as much detail as you can. We take accuracy seriously and investigate every report.
- Responsible gambling concerns — If gambling has stopped being enjoyable or is affecting your finances or wellbeing, please mention this in your message. We will point you toward the right support services, including the National Problem Gambling Helpline at 1-800-522-4700 and the National Council on Problem Gambling at ncpgambling.org. Help is available 24 hours a day.
- Content suggestions — Have a topic you would like us to cover? We welcome ideas from readers, particularly around areas of US online gambling that are hard to find clear information on.
- Partnership and commercial enquiries — If you represent a casino operator or affiliate organisation and would like to discuss working together, please introduce yourself and outline what you have in mind. Note that commercial relationships do not influence editorial rankings on this site.
- General feedback — Positive or critical, we want to hear it. Reader feedback shapes how we develop the site.
What Happens After You Write to Us
When your email arrives, it goes to a member of our editorial team — not an automated queue. We read what you have written before we reply, so you will always receive a considered response rather than a template answer.
Our standard response window is two working days. During particularly busy periods this may stretch slightly, but we will always follow up. If your message is time-sensitive, say so and we will prioritise accordingly.
A Note on Editorial Independence
American Casinos is an independent comparison site covering online casinos available to US residents. The casinos we review are assessed on criteria that matter to players — withdrawal speed, licensing, game range, payment options and the real terms behind bonus offers. Our publisher may earn commission when readers visit a casino through a link on this site. That commercial relationship does not determine how casinos are ranked or what we say about them.
If you believe any content on this site conflicts with that standard, please contact us. We investigate every concern raised about editorial integrity.
Responsible Gambling — a Standing Reminder
Online casino games carry a house edge, and no outcome is guaranteed. All players in the US must be at least 21 years old to gamble legally on most platforms, and must be physically located within a state where the activity is licensed. If you are unsure about the rules in your state, your state gaming regulator's website is the clearest source of current information.
Before you play anywhere, it is worth setting deposit and time limits through the casino's responsible gambling tools. If you ever feel gambling is becoming a problem, self-exclusion programmes are available at regulated sites, and the National Problem Gambling Helpline (1-800-522-4700) operates around the clock.
For a broader look at how regulated US online casinos operate, including what licensing means for player protection and how to read bonus terms, you may find our guide to the best online casinos a useful starting point.
Thank You for Reading
We appreciate every reader who takes the time to get in touch, whether to ask something, challenge something we have written, or just share their experience. Honest feedback from people who actually use these sites helps us keep the information here useful and accurate. We look forward to hearing from you.